The changing shopping behaviour of maturing Millenials will create a new retail situation in the pet industry from 2020 onwards. The consumer is in the driver's seat and increasingly experience-focused. What are the implications for retailers, e-tailers supply chains, marketing and much more? Join us and find out.
What to expect
  • Meet fellow decision-makers and international business partners.
  • Be inspired with the latest trends and developments by world-class speakers.
  • Discover Dutch pet retail during a guided tour.
  • Attend a panel discussion with CEOs of leading pet retail chains and online shops.
  • Combine business and pleasure at the social evening. This is where the real business is done!
  • All of this against the backdrop of the stunning seaside resort of Noordwijk (close to Amsterdam).
Join us!

Costs for attending are €1,495 (plus VAT) per person, including all breaks and lunches, and two evening events. The retail tour is free, but limited to 100 participants. Present your company with a table top presentation: €1,095 (plus VAT). Promotional material in the goody bag: €195 (plus VAT).

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Join us!

Attend for €1,545 per person, wich includes two evening events, lunches and coffee breaks. Attendance is limited to 200 participants, so sign up now!



Wednesday 24 January
13:00 - 17:00Retail tour
18:00 - 21:30Social get-together
Thursday 25 January
9:00 - 9:20Welcome and opening
9:20 - 10:20Tony Bosma: The crowd consumer
10:20 - 11:15Managing omni-channel
11:15 - 11:45coffee break
11:45 - 12:45Koen de Jong: Brand and private label evolution
12:45 - 14:00lunch break
14:00 - 14:45Tom Gladstone: Retailing in 2022
14:45 - 15:45Dave Bolen: Inspiration from pet retailers
15:45 - 16:15coffee break
16:15 - 17:00Panel discussion with global top retailers
17:00 - 17:30GlobalPETS Forum Award
18:30 - 22:00Social evening
Friday 26 January
9:30 - 10:15Paula Flores: Market developments
10:15 - 11:00Christopher Durham: The role of packaging
11:00 - 11:30coffee break
11:30 - 12:30Mark Bergdahl: Customer loyalty
12:30 - 12:45Summary and closing words
12:45 - 14:00lunch


Tony Bosma
Tony Bosma is a renowned trend watcher and futurist, specialized in innovation, future trends, and truly disruptive developments.

Koen de Jong
Koen de Jong is a private label specialist who has extensive management experience in the private label manufacturing industry throughout Europe.

Tom Gladstone
Tom Gladstone has years of experience in strategy development, proposition improvement and supplier management, and a particular specialism in pricing optimisation.

Dave Bolen
Dave Bolen has made a career as a top manager in pet retail. Today he is operating as an advisor to leaders in the pet industry.

Paula Flores
Paula Flores is Euromonitor International’s Global Head of Pet Care Research.

Christopher Durham
Christopher Durham is a retail branding expert, who has built and launched billion dollar brands.

Mark Bergdahl
Mark Bergdahl has worked in sales, marketing and consultancy for more than 25 years. For the last 15 years’ he has specialised in customer loyalty.

Location and accommodation

GlobalPETS Forum 2018 will take place in the Hilton Molino Stucky Venice hotel: a modern Venetian masterpiece. Once a flourishing flourmill, Hilton Molino Stucky Venice has been beautifully restored and offers a different view of the magical city of Venice.

Exclusive room rates: €147.40 pppn, incl. breakfast, incl. VAT, excl. city tax. These rates only apply if you book before 19 December 2017. Book your hotel room here.