PROGRAMME

GlobalPETS Forum Europe

23-25 January 2020 Athens, Greece

GlobalPETS Forum 2020 Programme

22nd of january 2020: GlobalPETS Retail Tour
23rd of january 2020: GlobalPETS Forum day 1
24th of january 2020: GlobalPETS Forum day 2

Detailed Programme

Thursday 23rd of January 2020

Time TopicSpeaker
9;00 - 9:10IntroductionCorine van Winden - CEO GlobalPETS Community
9:10 - 9:15Household notesNic Dechamps
9:15 - 9:3010, 15 and 20 years awardsCorine van Winden
9:30 - 10:30Customer CentricityTerence Mauri
10:45 - 11:15Break
11:15 - 12:00Customer JourneyJorg Snoeck
12:00 - 12:45Transformational SalesTony Morris
12:45 - 13:45Lunch & networking
13:45 - 14:20Florian Welz CCO - Zooplus
14:20 - 15:10Levan Vasadse - Bethowen
15:10 - 16:45TBC
16:45 - 17:00Break & networking
17:00 - 17:30GlobalPETS Forum Award
17:30 - 18:00Yummypets outcome researchMatthieu Glayrose
18:30 - 19:00Drink in foyer
19:00Social Evening

Friday 24th of January 2020

Time TopicSpeaker/ organisation
09:30 - 09:40Opening and introNic Dechamps
09:40 - 10:25Get into the heart of the consumerMichael Sapp
10:25 - 11:15Changing mindsetGeorge Parker
11:15 - 11:45Break & networking
11:45 - 12:30The art of pricingEvandro Pollono
12:30 - 12:40Nic Dechamps
12:40 - 12:45ClosingCorine van Winden

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